First-line supervisor of personal service workers

Pay

Getting in

Typical entry education

High school diploma or equivalent

On-the-job training

None

Prior experience

Less than 5 years

Calculate your switch to first-line supervisor of personal service workers

What the work is like

Core tasks

• Train workers in proper operational procedures and functions and explain company policies.
• Meet with managers or other supervisors to stay informed of changes affecting operations.
• Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
• Recruit and hire staff members.
• Resolve customer complaints regarding worker performance or services rendered.
• Take disciplinary action to address performance problems.
• Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
• Investigate employee complaints and resolve problems following management rules and regulations.

Also called: Adult Family Home Program Manager · Aquatics Supervisor · Bar and Restaurant Manager · Clinical Care Coordinator · Clinical Coordinator · Clinical Services Program Manager · Direct Care Supervisor · Housekeeping Supervisor

Outlook and AI

First-line supervisors of personal service workers held 122,500 jobs in 2025. BLS projects 130,200 by 2035 (+6%, faster than average; all jobs: +3.5%).

Compare with

• First-line supervisor of personal service workers vs. First-line supervisors of entertainment and recreation workers, except gambling services
• First-line supervisor of personal service workers vs. First-line supervisors of housekeeping and janitorial workers
• First-line supervisor of personal service workers vs. First-line supervisors of office and administrative support workers
• First-line supervisor of personal service workers vs. First-line supervisors of food preparation and serving workers
• First-line supervisor of personal service workers vs. First-line supervisor of non-retail sales workers
• First-line supervisor of personal service workers vs. First-line supervisors of mechanics, installers, and repairers
• First-line supervisor of personal service workers vs. First-line supervisor of security workers
• First-line supervisor of personal service workers vs. First-line supervisor of retail sales workers