Office and administrative support
Loan interviewers and clerks
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
Median pay
$50,020
Growth to 2035
−2%
declining
Openings a year
10,500
Time to qualify*
1 month
* From a bachelor's degree in an unrelated field.
Pay
Loan interviewers and clerks
Getting in
- Typical entry education
- High school diploma or equivalent
- On-the-job training
- Short-term on-the-job training
- Prior experience
- None
What the work is like
Dealing with the public
Unpleasant or angry people
Time pressure
Cost of a mistake
Freedom to make decisions
Repeating the same tasks
Time sitting
Time standing
Loan interviewers and clerks: 50% usually work over 40 hours a week
Core tasks
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- Answer questions and advise customers regarding loans and transactions.
- Submit loan applications with recommendation for underwriting approval.
- Verify and examine information and accuracy of loan application and closing documents.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Check value of customer collateral to be held as loan security.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
Also called: Licensed Loan Officer Assistant · Loan Analyst · Loan Assistant · Loan Clerk · Loan Originator · Loan Processor · Loan Representative · Mortgage Broker
Outlook and AI
Loan interviewers and clerks held 169,100 jobs in 2025. BLS projects 165,000 by 2035 (−2%, declining; all jobs: +3.5%).
Compare with
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