Office and administrative support
Reservation and transportation ticket agents and travel clerks
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Median pay
$44,390
Growth to 2035
+3%
about as fast as average
Openings a year
11,800
Time to qualify*
1 month
* From a bachelor's degree in an unrelated field.
Pay
Reservation and transportation ticket agents and travel clerks
Getting in
- Typical entry education
- High school diploma or equivalent
- On-the-job training
- Short-term on-the-job training
- Prior experience
- None
Calculate your switch to reservation and transportation ticket agents and travel clerks
What the work is like
Dealing with the public
Unpleasant or angry people
Time pressure
Cost of a mistake
Freedom to make decisions
Repeating the same tasks
Time sitting
Time standing
Outdoors in all weather
Reservation and transportation ticket agents and travel clerks: 1% usually work over 40 hours a week
Core tasks
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Confer with customers to determine their service requirements and travel preferences.
- Prepare customer invoices and accept payment.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
Also called: Airline Ticket Agent · Airport Sales Agent · Baggage Service Agent · Corporate Travel Agent · Reservation Agent · Reservationist · Reservations Agent · Station Agent
Outlook and AI
Reservation and transportation ticket agents and travel clerks held 120,100 jobs in 2025. BLS projects 123,100 by 2035 (+3%, about as fast as average; all jobs: +3.5%).
Compare with
- Reservation and transportation ticket agents and travel clerks vs. Travel agent
- Reservation and transportation ticket agents and travel clerks vs. Flight attendant
- Reservation and transportation ticket agents and travel clerks vs. Passenger attendant
- Reservation and transportation ticket agents and travel clerks vs. Baggage porters and bellhops
- Reservation and transportation ticket agents and travel clerks vs. Counter and rental clerks
- Reservation and transportation ticket agents and travel clerks vs. Hotel, motel, and resort desk clerks
- Reservation and transportation ticket agents and travel clerks vs. Bus drivers, transit and intercity
- Reservation and transportation ticket agents and travel clerks vs. Dispatchers, except police, fire, and ambulance
- Reservation and transportation ticket agents and travel clerks vs. Tour and travel guides
- Reservation and transportation ticket agents and travel clerks vs. Cargo and freight agents