Personal care and service
Ushers, lobby attendants, and ticket takers
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Median pay
$32,910
Growth to 2035
+1%
little or no change
Openings a year
27,300
Time to qualify*
1 month
* From a bachelor's degree in an unrelated field.
Pay
Ushers, lobby attendants, and ticket takers
Getting in
- Typical entry education
- No formal educational credential
- On-the-job training
- Short-term on-the-job training
- Prior experience
- None
Calculate your switch to ushers, lobby attendants, and ticket takers
What the work is like
Dealing with the public
Unpleasant or angry people
Time pressure
Cost of a mistake
Freedom to make decisions
Repeating the same tasks
Time sitting
Time standing
Outdoors in all weather
Ushers, lobby attendants, and ticket takers: 0% usually work over 40 hours a week
Core tasks
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Maintain order and ensure adherence to safety rules.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Greet patrons attending entertainment events.
Also called: Lobby Attendant · Theater Attendant · Theatre Usher · Ticket Attendant · Ticket Taker · Usher · Visitor Services Assistant · Visitor Services Associate
Outlook and AI
Ushers, lobby attendants, and ticket takers held 124,500 jobs in 2025. BLS projects 125,600 by 2035 (+1%, little or no change; all jobs: +3.5%).
Compare with
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